I could feel your emotions when you tried withdrawing your cash at an MTN MoMo agent but you were told your sim was inactive. Sorry, buddy, I understand how you are feeling at the moment but I may have a solution to your problem. Most subscribers of MTN have had their MoMo sim cards dormant due to negligence. In this article is a blog on how to activate your dormant MTN Momo sim.
What Is a Dormant MoMo Sim?
A dormant momo sim has undergone inactive for cash-out transactions but is ever ready to receive cash-in. Also, in such a case, you cannot perform any transaction such as the purchase of airtime, data bundle, transferring money to a friend or relative, etc.
Hmm, just how hectic this is! If I may ask, did you even notice the cause of your sim being dormant? I know the answer to that.
Why Your MoMo Sim Is Dormant
Have you noticed you stopped using your momo because you borrowed money and never thought of paying it back? Yes, when you borrow money and refuse to pay for a year and more MTN automatically makes your momo inactive. Simply, if you fail to use your momo for a year and more it gets inactive.
How To activate Your Dormant MTN MoMo Sim
Get the following documents:
Ensure you have your Ghana card
If the sim is not in your name then go to the office with the person with his or her documents
1. Get a KTF form at the MTN office and fill it
2. Submit the form to the teller in charge of MoMo reactivation. (You will be directed to that person).
3. You will be asked to confirm some details on your card such as date of birth.
Hurray, your sim will be ready and you can use it for cash-out transactions immediately. However, the amount you owed will still be deducted in 5 hours.
Can I reactivate my sim with an ID Card or Without Going To the Office
Both answers are no. You cannot use your ID to reactivate your dormant Momo Sim and that’s why you have to get a Ghana card. Remember, with issues about money, especially dormant like this you will be required to come to the office to solve the problem.
Conclusion
Getting your momo dormant is a whole stress. Remember to visit the office with your Ghana card to carry on the process and if the sim bears the name of someone make sure you go together with the person.
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